Q: Is it safe to give online?

Yes. In many ways giving online is safer than writing a check because an electronic gift cannot be lost or stolen. Rest assured that we are taking proper measures to ensure all of our online processes utilize SSL encryption to protect your data. Use of your personal user ID and Password guarantee that your transactions are quick, safe and secure at all times. Also, the security of our system is constantly managed by Church Community Builder (CCB) technologies.

Q: What types of bank accounts can I give from?

You can give online from your checking account.

Q: Are there any fees involved with giving online?

No, you will not incur any fees with an online gift.

Q: Can I make a one-time contribution?

Yes. You have the option of either making a one-time contribution or setting up a recurring contribution. You can also schedule the contributions to come out of your bank account on the date(s) specified by you.

Q: If I want to set-up a recurring gift, what are my options for the frequency of my gift?

For recurring gifts, you have the option of giving weekly, twice a month, every two weeks, monthly, or every three months.

Q: Can I change my personal information, the amount, or the frequency of my gift once I have set it up?

Yes. You can change or cancel your contribution at any time before the date of your next contribution once you have logged in.

Q: Can I review my donation history online?

Yes, provided that you have set up a MyFHC account. (Please note that if you have already given online in the past, you have already created an account with a unique email address and password in our system—simply login. You can view the complete history of your contributions, given either online or otherwise. For assistance in setting up your MyFHC account, call 540-483-9507.

Q: How will I know that I set up my gift correctly?

Immediately after submitting your contribution, you will receive an email verifying your contribution.